Everything you need to know about our home repair services. Can't find your answer? Contact us and we will be happy to help.
Yes, all estimates are completely free and come with no obligation. We will visit your home, assess the work needed, and provide a detailed written quote. For smaller repairs, we can sometimes provide a rough estimate over the phone based on photos you send us.
We proudly serve Cleveland and communities within a 25-mile radius, including Lakewood, Shaker Heights, Cleveland Heights, Parma, Westlake, Rocky River, Beachwood, Strongsville, Fairview Park, and surrounding areas. Not sure if we cover your area? Just give us a call.
Absolutely. PrimeHomeFix is fully licensed to operate in the state of Ohio, and we carry comprehensive general liability insurance as well as workers' compensation coverage. We are happy to provide proof of insurance upon request. Your protection and peace of mind are paramount.
Rather than hourly rates, we prefer to give you a flat-rate quote upfront so there are no surprises. Our pricing depends on the scope and complexity of the work. Most small repairs start around $75-$95, while larger projects are quoted individually. We are transparent about all costs before any work begins.
Yes, we stand behind our workmanship with a 90-day warranty on all labor. If anything related to our work needs attention within that period, we will come back and fix it at no charge. Materials are covered by manufacturer warranties where applicable. Your satisfaction is guaranteed.
Scheduling is easy. You can fill out the contact form on our website, call us directly at (734) 979-4620, or email us at info@primehomefix.com. We typically respond to all inquiries within 2 hours during business hours and can often schedule same-day or next-day appointments.
Yes, we offer emergency repair services for urgent issues like burst pipes, electrical hazards, and security-related repairs. For emergencies, please call us directly at (734) 979-4620. We prioritize emergency calls and will do our best to get to you as quickly as possible, often within a few hours.
We accept cash, checks, all major credit cards (Visa, Mastercard, American Express, Discover), and digital payments including Venmo and Zelle. Payment is due upon completion of the work, and we provide a detailed invoice for your records.
Most common repairs are completed within 1-3 hours. Simple jobs like outlet replacements or faucet fixes typically take under an hour. Larger projects like grab bar installations with multiple fixtures or full room trim work may take a half day. We always give you a time estimate before starting work.
Absolutely. We believe that a job is not done until the workspace is clean. Our technicians lay down protective sheets before starting work, wear shoe covers while in your home, and thoroughly clean up all dust, debris, and materials after completing the repair. We want you to enjoy your repaired space immediately, not have to clean up after us.
For most repairs, yes, we prefer that someone over 18 is present while we work. This allows us to ask questions if needed and show you the completed work. However, for established clients or certain situations, we can make alternative arrangements with your prior consent.
Still Have Questions?
We are here to help. Reach out and our team will get back to you within 2 hours during business hours.